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Terminals & Devices

accessing synergy touch over SSH

Synergy, synergy

How to access a Synergy Touch to Kill the App and allow access to Android OS

I had the occasion to brick a Synergy 10" after loading a version of the APK that didn't go well resulting in the device either failing to load to the app homepage and looping or loading but being unresponsive. As these units don't respond to a right click the unit was effectively bricked until Dan and Walid and some Google cam to the rescue.

The devices will accept a SSH connection if you have the correct credentials from there you can use the terminal to kill the application. Follow these instructions to the letter:

  • Download Putty from https://www.puttygen.com/ if you don't already have it.
  • Open PuTTYGen
  • Load the rsa attached
  • Enter the passphrase 6719619
  • Save private key
  • Open Putty
  • Go to connection --> SSH --> Auth
  • Browse the Private KEY
  • Go back to session input device IP and port 22
  • Connect
  • Enter user root and You will be asked to enter the passphrase 6719619
  • In the terminal type the command "am force-stop com.synergy.touch" without the "

You will now have access to the desktop and can unistall and then reinstall the correct APK.