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EPOS & Cashless

SQUID - Returning pupils do not have sQuidcard details in ER2

ER2

Returning pupils do not have sQuidcard details in ER2 but do have their Purse and Card Numbers in Squid This can happen if a student has been in the system before but has left then returned and their existing Squid account has been reactivated.

Switching the person sync mode to Retrieve in the db setting. If the person already exists on Squid, their cards and purses should then be retrieved from Squid and saved in ER2.

Please note that in order to match, the person's External Reference on Squid must match MIS User Id on ER2