HorioService wont load on Windows Server

When attempting to start the HorioService service in services.msc the service fails to start and you may recieve a message that the service did not respond within a timely manner

When this occurs check the last edits made to the HorioService.Exe.config file, you have introduced a typo which has broken the service.

Any missing characters in the connection string such as the < at the start of the line or the /> at the end of the string will result in the service being unable to parse the connection strings for ALL customers and the service will fail to load.

Therefore best practice is to make a copy of the HorioService.Exe.config file to the desktop before you begin make your changes save file confirm the service has actually loaded in the services.msc

if the service didnt load retrace your steps and if required remove the edits made and do them again one at a time checking in between each client added that the service still loads. this should lead to the edit being made correctly and enable the service to load.

if all else fails replace the copy made to the desktop and seek help.