TLW - SY Face 910 Webservice Firmware Error Table
SY910, TLWIf the clock Just says "Error" when you swipe nothing more check that the device has been added to the Syserverdll config file, otherwise see table bellow.
16 July 2018 17:29
All,
Note that the SY910 devices have now new message wording as follow. Please see below the different message and what each means -
Device Status Action Device message Message Colour Notes
- Online Frist swipe (IN / OUT) "Employee Name" Green Swipe recorded in TLW
- Double swipe within 2 minutes Already Verified! Orange Swipe NOT recorded in TLW
- Swiping on wrong device (not allocated) Invalid Punch by Server Red Swipe NOT recorded in TLW
- Offline Frist swipe (IN / OUT) "Employee Name" Offline Punch Green Swipe will be recorded in TLW as soon as the device sync with the server
- Double swipe within 2 minutes Already Verified! Orange Swipe will NOT be recorded in TLW after sync with server
- Swiping on Wrong device (not allocated) "Employee Name" Offline Punch Green Swipe will NOT be recorded in TLW after sync with server (this might be confusing, but when the clock is offline it recognizes the face template and captures it. Upon syncing, the server will decline the swipe and it won't be registered on TLW)