Contact support

Access Control

Synergy Workforce - ANPR - Re sync Car plates

Synergy

If there are a few plates not authorised that should be..

Try doing a full re-sync of local data of the ANPR Client Service:

  • Stop HorioANPRClientService
  • Navigate to the service folder, and delete anpr.db database.
  • Start HorioANPRClientService

Please do that when there's no constant transaction influx, to avoid losing transactions

Additionally, there have been fixes to sync between server and local database in version 5.4.0. So, if the customer is running older version, please upgrade both server and HorioANPRClient service.

IMPORTANT Before upgrading, please copy the current FSANPRResultsAPI.dll located in the service's folder, and restore it back once upgraded.