Contact support

Terminals & Devices

How to setup User with Pin Entry on Synergy Workforce for SY910

SY910, Synergy
  • Log into Synergy Workforce
  • Go to Personnel, Personnel
  • Select the user you want the Pin setup i.e. AZS
  • Double click on the user and click on Additional Settings
  • Enter in the Pin Code i.e. 10122
  • Synergy Face Employee Auth. Mode select Badge No and Pin
  • Then click on Save and Continue
  • Leave this to Sync overnight
  • The following day the user can try this on the SY910 Device
  • Press FUNC and ESC key on the device
  • It will prompt to key in the ID for the user I.e. 10122 and then the passcode 10122 or what you set for the user.