Access Control
[Known Issue] Cannot access BioStar 2 after installing BioStar 2 at first (v2.7.12 or higher version) [Known Issue] Cannot access BioStar 2 after installing BioStar 2 at first (v2.7.12 or higher version) Created… ACCESS CONTROL - EVENTS - ALERTS BY EMAIL We support various placeholders for the email message: {readerName} {readerId} {readerNumber} {relayNumber}… Access Control Dashboard The Access Control Dashboard gives you an "At A Glance" summary of what's happening in the system regarding… Access Control Event Types by Device Apart from generic event types, please see below specific Event types by device that we currently support… Access Control Module This module is for Access Control. Access Control uses readers on both the inside & outside of a door or just… Access Control Module Overview Synergy Access is a scalable access control solution by Synel which allows your company to secure and control… Access Control Reports Synergy Workforce provides several in built Access Control reports. To generate access control reports, user… Access Control SY400 vs Suprema Security groups There is a difference between Security Groups that allow or dissallows access. This is true for SY400 when it… Adam Firelink doesn't trigger the doors to open when controlled by Biostar Devices Fire link wouldn't trigger the doors to open. Problem was within Fire Link config file missing the link with… ADAM Firelink hardware setup connections We need a pair of dry contact wires from the fire panel to where ever the ADAM fire unit will be installed.… ANPR - Service config settings TransactionsCheckInterval - the interval in seconds to retrieve latest transactions from ANPR software, i.e… ANPR Cameras 4Sight Veracity Engine must be installed on a local server and cameras configured to it Screen allows adding… ANPR Events ANPR Event screen is constantly updating, run down of what's happening around the buildings/sites. ANPR Overview With the ANPR module, ANPR system server and a compatible camera to read vehicle registration number plates… Auto Modes Auto modes allow you to instruct a readers behaviour on a set schedule, an example would be to have a… BioStar 2 Devices - Maintenance Screen Menu - Maintenance - BioStar 2 Devices screen allows: Sync Employees Data Sync Access Control Data Delete… Biostar 2 Software on UK Data Centre Servers / SDK the default login for Suprema software on UK farms with the SDK by default is admin / P@55word Biostar Webservice Wont Start If the Bisotar Webservice refuses to load there has probably been an update to the Jave on the server, locate… Buildings Screen allows defining the site/building with parent/child hierarchy Devices created can be allocated by… Calendars Calendars are essential for the configuration of access control. They help tell the doors how to behave on… Car No.Plates Car No. Plate screen allows managing single or multiple no plates allocated to each individual employees,… Card Management Card Management screen allows managing single or multiple cards allocated to each individual employees, staff… Devices (Doors) Devices are the list of Controllers and the combination of badge readers and other devices associated with… Door goes green but doesn't open relay on Suprema after 4.2 If the Door registers a pass and event is recorded but doesn't open the relay on 4.2 or higher check the… Door Reader SY400 transactions not registered in Event screen but door opens and device has comms If a reader can get status on a SY400 and it can program but the swipe does not appear then check the… Door Status Door Status is an "At a glance" information screen that tells you the status of each door on the system, is… EduReg2 Security Groups for Suprema Devices NOTE: On SY400 devices you can have 5 Security Groups set per person hence the 5 slots that are there..… Emergency Door Control and Adam Fire Link Door Control allows users to trigger "Open, lock or normal" behaviour of the door. This can be triggered for… ER2 - New Suprema Devices Maintenance Menu There is a new menu 'Maintenance' > 'Biostar Devices' that allows full control over deleting and syncing… ER2 - SALTO Automode required setting SALTO Automode required setting Please note the fact that, since automode opening of a door essentially puts… ER2 FireReport not Printing to a Printer Fire Report not printing to a physical printer If the FirereportPrinting Crashes: This could be because the… Event Types Events Types are actions items that appears on Event Screen. Usually these include: Pass Accepted, Rejected… Events Guard screen is a constantly updating, run down of what's happening around the buildings/sites. It is where… Finding Biostar Device Mac address using Serial Number Finding Biostar Device Mac address using Serial Number. If you would like to find the device's IP based on… Fire Report by Building With the latest of v4.0.0.0 patch roll out this week, Fire report triggered by Adam Fire Link will contain… Fix for the SECURE IO2 freezing issue = force the speed between secure IO 2 and Master to 9600 bauds Fix for the SECURE IO2 freezing issue = force the speed between secure IO 2 and Master to 9600 bauds:… General Access Control Issues Initial Checks Identify the affected users. Check the event logs to see if access attempts are recorded. If… Global Settings Global Settings allows defining certain global parameters in the system Card Start From - The first position… Holidays Holidays allow you to set an override to the standard repeating pattern of periods. One or more dates can be… Import Car No. Plates Access Control Module with ANPR must be setup and enabled prior to importing Car No. Plates Go to Menu -… Locating Fobs or Cards in Card Management If you want to locate an employees fob or card, or you are struggling to find it when searching in the 'card… Online Fire Report Screen In SWF This screen was implemented when the iSAMS integration for School customers was completed. This was a… Salto Device Issues 4.1 Identifying Salto Router & Door Issues If all doors on a router are down, it is likely a router… Secure I/O 2 Disconnecting Myself and Wojciech had a quick chat with George at Suprema regarding Secure I/O 2 issues getting… Secure IO Relay does not open for XPass on Biostar If you're using Secure Relays with Xpass and the relay doesn't open despite being defined correctly in… Security Groups Security Groups are made up of Readers & Time Zones Security groups are a list of which readers will grant… Security Groups Security Groups are made up of Cameras & Time Zones. Security groups are a list of which cameras will grant… Server Matching for Suprema devices using cards and access control Server Matching for Suprema XPass devices (only using cards and access control) Implemented Server matching… Setting up a custom language (i.e.French) for the Face Station 2 Setting up a custom language (i.e.French) for the Face Station 2 Copy the file FACE2_RES_CUSTOM.bin in… SQL Script to get report of Last Swipe Per Employee on Access Control WITH RankedData AS ( SELECT EmpID, CardNumber, DatePart, Time, ROW_NUMBER() OVER (PARTITION BY EmpID ORDER BY… Suprema 2 Devices Maintenance Sync Operation Maintenance > Suprema 2 devices Sync Data Sync person data by default. Requries selecting employees. If an… Suprema BioEntry Device Issues Checking Suprema Device Logs Navigate to Events in the system. Identify affected users and access denial… Suprema Bioentry wont react to cards presented When using cards with the Bioentry readers the card presented did not register on the event screen and the… Suprema Biolite 2 setup IP Address and ID Number The id can be the same for all terminals, leave them set to 0 The IP's dont matter at all and they could all… Suprema Face Station 2 Logo If anyone is interested in uploading Synel logo on Suprema Face Station 2 Devices: You can go to BioStar… SWF - Suprema 2 Devices Maintenance Menu Suprema Devices Maintenance Menu There is a menu 'Maintenance' > 'Suprema 2 Devices' that allows full control… SWF script to set all devices to open when the ADAM fire link is triggered This setting can only be done for one device at a time, this is ok if you have a few devices to set. If you… Synergy Workforce - ANPR - Re sync Car plates If there are a few plates not authorised that should be.. Try doing a full re-sync of local data of the ANPR… Time Zones Time zones informs the door/readers, how to behave on different days of the week or year when user tries to… Time Zones Time zones informs the relay, how to behave on different days of the week or year when user tries to grant… TLW - Adding SY400 Access Control 11 July 2016 10:06 Open the Gui and go to Setup -> Devices Click on SAL tab Send Programming. Send Offline… Users unable to use Xpass Readers after switching to SDK If a User complains that staff are unable to use a articular Xpass reader after switching to the SDK you… Year View Access Control Year View is a graphical display made up of day types, periods and holidays scheduled.…