Cant See TimeLOG Web Help & About to update license

If after updating the license you get the error "An Error has occured" and the menu loads but without the Help & About section at the bottom to access the software license whoever generated the license forgot the help and manual module.

to rectify open the direct url of the licensing page instead of using the menu

https://customername.synel-saas.com/Account/LicenseInfo replace customername with the correct portal.

now generate and replace a new software key