Software - TimeLOG Web / Synergy WF
Add Employee Click on icon to add new employee within Personnel screen General Tab Emp. No - Unique Employee number (can… Cant Apply Software License Online to a HOSTED client for Synergy Workforce 4 Cant Apply Software License Online to a HOSTED client for Synergy Workforce 4.1+ Check the following key has… Cant See TimeLOG Web Help & About to update license If after updating the license you get the error "An Error has occured" and the menu loads but without the… Card Printing Printing Cards from Synergy Work Force From the main screen go to Menu > System Setup > Card Designer Choose… Cloning Dealer or Reseller Sites When copying a site which has been rebadged like Fourth or Allocate please remember to update the following… December Release 5.33 Release Notes: Version 5.33 (December 2025) This document outlines the new features, system enhancements, and… Dictionary : latest localization The localization (a.k.a. dictionaries, a.k.a. translation) is automatically generated from the previous… Enabling Mute Exceptions To enable the option to MUTE exceptions to prevent them returning after a reprocess you must edit the… Error in Website Log complaining about Collation conflict. If you get this error when checking the Website Log. 2021-03-10 13:59:55.3329 -… HorioService wont load on Windows Server When attempting to start the HorioService service in services.msc the service fails to start and you may… Import Activities Additional module - Activities must be setup and enabled prior to importing data! Create the file structure… Import Cards Create the file structure and data in excel as per below. Fill in the data required. Save a copy in standard… Import Client Contacts Create the file structure and data in excel as per below. Client and code must exists and match! Fill in the… Import Client Sites Create the file structure and data in excel as per below. Client and code must exists and match! Fill in the… Import Clients Create the file structure and data in excel as per below. Fill in the data required. Save a copy in standard… Import Employees System supports importing data from number of industrial standard file formats. This document describes how… Import Employees Custom Fields Values Custom fields must exists in the system prior to importing data Go to Menu - System Setup - Import Data and… Installation Services For a local server installation the must have services to install are: HorioService.exe… Login Security Improvement ver 3 6 8 2 February 2021 Synergy Workforce Login Security Improvement ver 3.6.8 Complying with a recent PEN Testing,… Navigation Icons Depending on the user access profile, user will see respective navigation icons and their sub items on top… not receiving the email notifications when creating new users in the system If any reseller/partners complains that they are not receiving the email notifications when creating new… Overview Synergy Workforce is an innovative system, which manages both employee information and day to day activities… Password Requirement not met Issue: Password requirement not met Whenever the Generate Password is set for a new Login under the Software… Personnel Overview Personnel screen allows an organisation to address the whole number of individuals working for them. Screen… Portal Wont Load Too Many Redirects If on logging in you keep getting asked to repeat the login until it brings up this error… Processing old data into TimeLOG Web / Synergy Workforce Processing old data if you've had to restore or a clock was not defined in the config file. 19 July 2019… SQL Script to get the size in GB used by customer documents module. To get the size of space used for documents by a customer run this script on their database. select round( (… SWF API Swagger URL - Synergy Workforce API v2 To access the API documentation add this to the site url… SWF Local Installation - The required anti-forgery cookie "__RequestVerificationToken" is not present. For local installations the following error may occur when trying to login to the website. The required… Synel Website not Loading the Menu Run script 212 Menu UK, Stop the App Pool for the client, Stope the Website for the client Now Restart the… Synergy App The Synergy App setup screen allows you to configure the functionality available on the smartphone… Synergy App Guide 1. Installing Synergy App Android Device Go to Play Store on device and search for Synergy App on the store.… Synergy App Overview Synergy App works hand-in-hand with your Synergy Workforce Management platform to provide field-based… Synergy Workforce - Shrink or reduce Database size checks Checks to make before reducing DB size by delete or shrink First, check the space usage for the database by… Synergy Workforce FAQ's All of the following is built in .NET framework, main language is C#. Web site is developed in ASP. Net MVC… The SWF MENU is empty Check that [IsSlimVersion] is not set to 1 in the table [SoftwareMainOptions] TLW - Permanent deletion of the employees in bulk Replace 92 with the employee number you need to remove. delete from clockingpauses where ClockingId in… Too Many Redirects - Customer Portal wont load after logon When accessing a customers portal the page fails to load and displays "Too Many Redirects" This indicates… Update to Synergy Workforce version to version 5.0.0 and above Synergy Workforce version update to version 5.0.0 and above Backup database Backup SWF installation (folders… Validating web config files. if you edit a config file and need to check for duplicates and punctuation errors copy the text into this url… When setting up Synergy Connect software especially on our Hosted server When setting up Synergy Connect software especially on our Hosted server, its very important we delete… When SQL database goes to suspect mode When SQL server suspects the primary filegroup of the database to be damaged or if the database file is…